About Medavie EMS Elgin Ontario

What We Do

  • Provides emergency ground ambulance and high quality, ongoing patient care outside the hospital environment to Elgin County residents
  • Responds to ~10,000 calls annually
  • Employs 50 full-time and 50 part-time paramedics, two full-time senior managers, four full-time managers, two full-time supervisors and one full-time admin
  • Our belief is in a better life for the communities we serve, and we are proud to be part of the following community initiatives:
    • COVID-19 Vaccine Team – Assists South West Public Health with the administration of COVID-19 vaccines
    • RCMP Race Against Drugs – In partnership with allied agencies, assists in safety education with elementary school students
    • School Visit Program – Attends elementary schools and provides guided tours of ambulances and age appropriate information about paramedics and 911
    • Food and Toy Collection – Annual food and toy collection to support families in Elgin County in partnership with Christmas Care
    • United Way of Middlesex-Elgin – Raises funds and participates in multi-annual events in support of the United Way
    • Optimism Christmas Parade – Participates in leading the annual Christmas Parade

Our Service Commitment

  • Prioritizing patient safety and providing high quality EMS, including communications and call taking, preparing for arrival, assessing the incident scene, patient assessment and treatment, transporting the patient and transfer
  • Preventing infections and minimizing exposure to hazards
  • Ensuring safe operation of EMS vehicles, equipment and medical devices
  • Increasing community awareness of EMS and establishing strong partnerships for public education and emergency preparedness
  • Building a high performing EMS team, including medical oversight, interdisciplinary teams and work-life balance
  • Maintaining user-friendly and effective clinical and information systems for all patients and calls
  • Monitoring quality and safety and achieving positive outcomes through data collection and the use of quality indicators

The above aligns with the EMS standards developed by Accreditation Canada.